Questions about a transfer, your account, or something else? Reach out—we usually reply within a few hours.
Choose the channel that works best for you. For urgent transfer issues, in-app chat is fastest.
Available 24/7 in the FieldSavings app for account holders.
support@fieldsavings.com
We reply within 24 hours.
+44 20 3318 3660
Mon–Fri, 9:00–18:00 GMT
FieldSavings Ltd
Wilmington, DE, USA
Most transfers arrive within minutes. Some corridors may take up to 1–2 business days depending on the payout method and local banking hours.
No. We show the exchange rate, transfer fee (if any), and the exact amount your recipient will get before you confirm.
Open the app or log in on the website. You’ll see live status updates and can enable push notifications for each transfer.
Usually a government-issued photo ID and sometimes proof of address. Verification is required once you reach certain transfer limits.